Fridge & freezer service in Al Rughamah (Abraq Al Rughamah)

In fridges with a back-wall evaporator, the air-circulation fan may have stopped or be blocked by ice, so cold air reaches the top shelf but does not spread down. The thermostat position or a blocked air duct can also cause this. The technician identifies the real cause on site because the answer varies by model.

Usually not. Frost build-up most often points to a fault in the automatic defrost cycle, such as the defrost heater, timer or thermal fuse, not a low refrigerant charge. A low charge shows as weak cooling and a hot compressor, not frost. The on-site check tells the difference clearly.

Many faults, including the fan, thermostat, drain and door seal, are fixed without emptying or moving the fridge. When a forced defrost is needed we ask you to move food off the shelves temporarily. We let you know this when we book the visit so you are ready.

There is no single rule that fits every unit, but we weigh the fridge's age, the cost and availability of the needed part, and the condition of the rest of the unit. If our technician judges that the repair cost does not justify the remaining life of the fridge, he says so clearly before any work begins.

Yes. A fridge is designed to work within a set ambient temperature range. When placed in a poorly ventilated kitchen or near a heat source, the compressor works harder than it was built for. This speeds up wear and raises electricity consumption. The technician checks the unit's position and the room ventilation as part of the diagnosis.

Severe desert heat puts huge strain on the compressor and condenser, especially if the coils are clogged with fine dust. We inspect the coils and compressor and make sure ventilation around the fridge is adequate to carry away hot air.

Yes, humidity swings from night to day can cause the evaporator to freeze or the drain pan to overflow. We check humidity sensors and drainage, and recommend better kitchen ventilation to regulate humidity.

Sharp swings between outside and inside temperatures in the desert may cause drain lines to expand and leak. We inspect the lines and pan, clear blockages, and may suggest replacing the drain line if damage is evident.

Yes, the compressor works much harder in intense heat and may make more noise than normal. If the noise is sharp or persistent, there may be a fault in the compressor or oil. We inspect it and tell you whether it needs repair or replacement.