Back-of-house refrigeration

Commercial fridge service in Al Basateen

In Al Basateen, north Jeddah, residential complexes and villas each hold home fridges, and upmarket villas and neighbouring small hotels have display chillers. Alrabih's team checks your fridge and fixes the fault fast so your stock stays safe.

  • Clean condenser
  • Tight gaskets
  • Stable cooling

Clients We're Proud to Serve

Organisations and companies that trusted Alrabih with their projects.

  • Saudi Aramco
  • Ministry of Energy
  • Royal Saudi Land Forces
  • Royal Saudi Naval Forces
  • Al Baik
  • Centro Hotels by Rotana
  • King Abdullah Economic City
  • First Mills
  • Juffali
  • eXtra
  • Dr. Soliman Fakeeh Medical Center
  • Alesayi Motors
  • Abu Zaid
  • Water Desalination
  • Attieh Steel
  • SSCO
  • Creet
  • Emad Rizq
  • Alfaneyah
  • Rawat Alam Al Tasmeem
  • IBI Magix Arabia — Construction Services
  • Midtown for Construction
  • Petra Engineering Industries Co.
  • Hyrmas
  • Batterjee Medical College
  • Advanced Horizons Contracting Company
  • D.Metals
  • Benchbox — Masters of Space
  • Sadafco
  • Umm Al-Qura University
  • Saudi Arabian Drug Store (SADS)
  • Foamco
  • Ahmad A. R. Bin Afif Industries Co. (Sandwich Panel Factory)
  • Namariq
  • ALS

When your commercial fridge needs attention

  1. 1

    Temperature creeping up slowly

    The fridge runs but no longer reaches its old temperature. In Jeddah's hot kitchens, grease builds on the condenser quickly, robbing it of the ability to shed heat and straining the compressor. We check the blockage on site and decide what is needed.

  2. 2

    Condenser fan stopped or slowed

    The condenser fan draws air across the condensing coil. When it stops or slows, heat rises fast and the compressor cuts out on its thermal protector. We test the motor and the run capacitor and replace what has failed as part of the repair.

  3. 3

    Door gasket not sealing properly

    A cracked or burned gasket lets warm, humid kitchen air in constantly. The result is a compressor that never rests, condensation forming inside the cabinet and an unstable temperature. We measure the existing gasket and replace it with the right size for that door.

Who it's for

  • Running a restaurant with fridges that keep breaking down

    We inspect every back-of-house fridge, from uprights to prep counters, find the cause of repeated faults and fix each one so your kitchen keeps running.

    Ask on WhatsApp
  • Own a grocery and your stock fridge is not cold enough

    We find the cause of the weak cooling on site, whether a blocked condenser or a worn gasket, and repair it so your stock is kept safely cold.

    Ask on WhatsApp

What the service covers

  • Condenser grease clean
  • Fan motor and capacitor check
  • Door gasket test and replacement
  • Refrigerant pressure and compressor check
  • Thermostat and temperature stability
Request a quote

How we work

How we work

  1. 1

    Describe the fault

    WhatsApp us the make, model and the fault you see, plus your district, so the technician arrives with the right tools and likely parts.

  2. 2

    On-site diagnosis

    We check the condenser, fan, gaskets and refrigerant pressure on site and identify the real cause before starting any repair.

  3. 3

    Repair and clean

    We clean the condenser of grease and dust, replace the faulty part and top up refrigerant if needed, all while keeping disruption to your work as short as possible.

  4. 4

    Temperature check and handover

    After the repair we let the fridge run and measure the cabinet temperature until it reaches the correct range, then hand the unit back to you.

A real fix or a short-term patch?

AlrabihThe usual way
CondenserFully degreasedWiped or ignored
Fault diagnosisPressure and electrical checkGuesswork replacement
Door gasketMeasured and replaced properlyTaped as a stopgap
Final checkCabinet temperature measuredSwitched on and left
Recharge methodLeak found before rechargeRecharged without leak check

Some of our work

Ductwork, rooftop units and diffusers, from work we've completed in Jeddah.

  • Galvanized rectangular duct trunk with branch takeoffs and round diffusers, hung from a black ceiling, a Carrier unit visible behind — interior finishing stage.
  • Round diffusers and a spiral duct trunk in a tiled stairwell service shaft.
  • Rooftop ductwork and an exhaust fan, with Jeddah buildings in the background.
  • Rooftop packaged AC units with rectangular duct transitions, city buildings behind.
  • Insulated rooftop duct run beside a packaged unit, a warehouse roof in the background.
  • A grid of round diffusers in an open-plan office ceiling, mid-construction.
  • An insulated rooftop duct elbow, against a mountainous backdrop.
  • Large insulated ductwork running along a factory ceiling, with workers visible below.
  • A yellow round diffuser mid-installation, with spiral duct and a suspended ceiling grid.
  • Duct insulation wrap in progress on a construction site, bare duct still exposed.
  • A black-painted duct trunk with round diffusers and track lighting, in a finished retail interior.
  • An indoor AHU unit connected to round ductwork in a mechanical plant room, exposed concrete ceiling.
Similar project? Send us the details

Customer reviews

What our customers say

4.8

From 10 Google reviews

  • Muhammadramzan 2641

    “MashaaAllah. Services are so good. Behaviour and kindness 100/100. Prices are less then Market. Fully recommended”

  • shahzeb armani

    “Wow. Prices are so comfortable. Outstanding services. People are so talented and nice”

  • Tawfik AlyawerLocal Guide

    “U can find all u need for air conditioning”

Read every review on Google

Your satisfaction matters to us! If you had a great experience with us, we'd love a 5-star rating and a kind review.

Worked with us? Leave a review

Service areas

We come to you anywhere in Jeddah

From Al Shiraa and Al Yaqout in the north to Al Thaghr and Al Quraiyat in the south, with our base in Al Aziziyah.

Map of Jeddah by sector, with Alrabih's base in Al Aziziyah
Don't see your district?Message us. We most likely cover it.

What sets this district apart

Al Basateen is a relatively modern district of residential blocks and villas of varying sizes, with several small hotels and upmarket restaurants using display chillers and commercial fridges. High heat and coastal humidity increase the cooling load on all units, especially glass-door display fridges which lose efficiency through heat transmission via glass. The mix of residential and commercial customers requires expertise in servicing home fridges, display units and commercial units alike.

Al Basateen is in modern north Jeddah, a residential area of villas with small hotels and food retailers in newer buildings.

A mix of home fridges, display units and commercial fridges, each type needing different servicing because of design and load differences.

The AC setup in Al Basateen

  1. 1

    Standard home fridges in villas

    Most villas use standard home fridges with rear or bottom-mounted condensers, needing regular care but less complex servicing.

  2. 2

    Glass-door display chillers in hotels and restaurants

    Small hotels and upmarket restaurants use display fridges with glass doors, suffering greater heat loss through the glass.

  3. 3

    Multiple cooling units due to large villa spaces

    Upmarket villas may have both display fridges and home units, requiring a comprehensive maintenance programme covering all units.

Before the visit

Before our visit in Al Basateen

  1. 1

    Confirm fridge and condenser location in villa

    Tell us where the fridge is and where the outdoor condenser sits before the visit to speed up inspection.

  2. 2

    Ensure power supply and drainage are ready

    Check the power socket is stable and the drain tube is not blocked before the team arrives.

  3. 3

    Clear space around the fridge if in a cramped kitchen

    If the fridge is in a small villa kitchen, move things away from it so the team can reach all parts.

FAQ

Questions about Commercial fridge service

My kitchen fridge runs all the time but does not cool enough. What is wrong?

In most cases the condenser is blocked with grease and dust, which is common in Jeddah kitchens where steam and smoke build up fast. A worn door gasket letting warm kitchen air in constantly is another likely cause. We check both on site and tell you which is the problem, or whether both need attention.

Do you service prep counters and under-counter fridges as well?

Yes, our service covers upright fridges, prep counters, under-counter units and bottle coolers in restaurants, bakeries and groceries. We ask for the model in advance so the technician arrives with the right tools and parts for that unit's size and type.

How does Jeddah's humidity affect kitchen fridges?

Warm, humid air enters through any worn gasket and condenses inside the cabinet, raising the load on the compressor and speeding gasket wear. Salt in Jeddah's sea air also corrodes condenser parts over time. That is why we check gaskets and the condenser condition carefully at every service visit.

Can the fridge be repaired without shutting the kitchen down?

For most repairs, yes. Cleaning the condenser and replacing a fan motor or gasket takes the fridge out of service for a short time only. If the repair needs the refrigerant recovered and recharged we tell you the expected time beforehand so you can prepare your stock.

Why does water keep collecting inside my kitchen fridge?

The most common cause is a worn door gasket letting humid kitchen air in, which then condenses on the walls and shelves. A blocked defrost drain at the base of the unit is another frequent cause. We check the gaskets and the drain line on site and identify the problem before starting any repair.

My restaurant's glass display fridge is not holding cold, is it the glass?

It may not be the glass. Usually it is a choked condenser or weak fans or poor seals. Our team inspects the condenser, fans and seals first before concluding anything about the glass.

I live in a villa and my home fridge is warming up, is servicing different from commercial units?

Yes, home fridges are simpler in design and need less frequent checks. But in Al Basateen near the sea, humidity affects them the same way. We regularly inspect the condenser, fans and seals.

My small hotel uses both a home fridge and a display chiller, how do I care for both?

Each needs separate inspection. The display chiller needs more servicing because it works under heavier load and the glass transmits heat. Call us for a programme suited to your needs.

Salty air in Al Basateen near the sea, does it affect my fridge?

Yes, salt speeds up corrosion of metal parts and tubing. Checks every two months to clean the condenser and inspect seals protect the fridge from salt damage.

The Jeddah corniche in cool weather

Your fridge deserves a proper repair

WhatsApp us the fridge model and the fault you have noticed, or call us, and we will book a technician visit in your district, Saturday to Thursday.

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