Cold rooms kept running
Cold rooms in Al Basateen
In Al Basateen, north Jeddah's modern shops and restaurants rely on continuous cold rooms. Alrabih diagnoses heat loss, then treats the evaporator, condenser and controller to restore performance and protect stock.
- Accurate diagnosis
- Clean evaporator
- Sealed door
Clients We're Proud to Serve
Organisations and companies that trusted Alrabih with their projects.
When your cold room needs attention
- 1
Room not holding temperature
The temperature climbs slowly even though the unit keeps running, or the products inside are warmer than they should be. The cause could be the evaporator, condensing unit, refrigerant level or controller, and only a site check tells which.
- 2
Evaporator icing up and stopping
Ice builds on the evaporator until airflow stops and cooling fails. The cause is usually in the defrost circuit, its sensor or the evaporator fan. Jeddah's humid air speeds up icing when anything in that circuit is not working correctly.
- 3
Door letting cold air escape
A worn or deformed door seal lets warm humid air in, overloading the refrigeration unit and speeding up evaporator icing. If the door frame heater has failed, moisture builds on the frame and the door becomes hard to open.
Who it's for
Running a restaurant or central kitchen cold room
We check the evaporator, defrost circuit and door seal in your kitchen cold room and fix any fault before your food stock is put at risk.
Ask on WhatsAppOperating a freezer room in a warehouse or retail outlet
We find the cause of temperature loss in your freezer room, inspect the rooftop condensing unit, controller and alarm, and complete a full running test before we leave.
Ask on WhatsApp
What the service covers
- Evaporator check and clean
- Defrost circuit and sensors
- Door seal and frame heater
- Rooftop condensing unit inspection
- Controller and temperature alarm
How we work
How we work
- 1
Describe the fault
WhatsApp us what you see: the temperature showing on the controller, whether the unit is running or not, and the type of stock inside the room.
- 2
Site check and diagnosis
The technician checks the evaporator, condensing unit, defrost circuit, controller and door seal, then identifies the actual cause of the temperature loss before starting any work.
- 3
Repair and replacement
We fix what the diagnosis found: clean the evaporator, repair the defrost circuit, replace the seal or adjust the refrigerant charge to the type written on the unit nameplate.
- 4
Test and handover
We run the room and watch the temperature until it reaches the set value, confirm the alarm and controller are working, then hand you a report of what was done.
Systematic maintenance or a quick temporary fix?
| Alrabih | The usual way | |
|---|---|---|
| Diagnosis | Root cause first | Symptom fixed only |
| Evaporator | Checked and cleaned | Ignored until it stops |
| Door seal | Checked, adjusted or replaced | Left until obviously leaking |
| Controller and alarm | Tested before leaving | Not checked |
| Post-visit report | Written record of work done | Verbal summary only |
Everything your AC needs, from one team
From system design and duct fabrication to installation, commissioning and maintenance.
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Some of our work
Ductwork, rooftop units and diffusers, from work we've completed in Jeddah.
Customer reviews
What our customers say
- Muhammadramzan 2641
“MashaaAllah. Services are so good. Behaviour and kindness 100/100. Prices are less then Market. Fully recommended”
- shahzeb armani
“Wow. Prices are so comfortable. Outstanding services. People are so talented and nice”
- Tawfik AlyawerLocal Guide
“U can find all u need for air conditioning”
Your satisfaction matters to us! If you had a great experience with us, we'd love a 5-star rating and a kind review.
Worked with us? Leave a reviewService areas
We come to you anywhere in Jeddah
From Al Shiraa and Al Yaqout in the north to Al Thaghr and Al Quraiyat in the south, with our base in Al Aziziyah.
What sets this district apart
Al Basateen is a modern, developed district with shops, hotels and restaurants spread across suitable spaces, and cold rooms are built into the storage and kitchens of large outlets and hotels. The modern building design and wider spaces make unit access easier, but intense summer heat and heavy daily use increase system demand.
Al Basateen lies in developed north Jeddah, a modern residential and commercial zone with shops, hotels and villas.
Cold rooms in Al Basateen typically use modern commercial units with digital controllers and need regular checks to maintain performance.
The AC setup in Al Basateen
- 1
Cold room with modern units and digital controller
Modern cold rooms in Al Basateen have advanced evaporator units and digital controllers that make temperature monitoring straightforward.
- 2
Outdoor units on open roofs
Outdoor condensers in Al Basateen are usually mounted on open shop and hotel roofs, which eases service but increases sun exposure.
- 3
Standard-sized drainage systems
Cold rooms here typically have standard drainage systems adequate for daily commercial use.
Before the visit
Before our visit in Al Basateen
- 1
Confirm the team can reach the roof where the outdoor unit sits
Let us know how to access the roof from the stair or basement, and make sure the route is safe and clear before the visit.
- 2
Clear the room of products before major service
If major service requires a temporary stop or extended door opening, transfer stock to another fridge or temporary freezer until service is done.
- 3
Tell us where the main power breaker is
Show us the main circuit breaker for the room or the general power panel so the team can safely cut power during service.
More districts for Cold rooms
Other services in Al Basateen
FAQ
Questions about Cold rooms
Why does the temperature rise even though the unit runs all the time?
Continuous running does not mean correct operation. Common causes include a refrigerant leak that reduces the charge, heavy frost on the evaporator coil blocking airflow, or a fault in the rooftop condensing unit raising head pressure. A site survey identifies the actual cause before any work begins.
How do I know if the defrost cycle is working properly?
Clear signs of a defrost fault include thick frost covering the full evaporator coil, a gradual temperature rise while the unit keeps running, and water pooling on the floor instead of draining away. The check covers the heater element, the defrost sensor and the controller, as the fault can lie in any of these parts.
What does a preventive visit for a cold room cover?
A preventive visit covers a pressure check on the refrigeration circuit, cleaning the condenser and evaporator coils, inspecting door seals and frame heaters, testing the controller and alarm, and checking copper pipe connections. The aim is to find a developing fault before it affects the room temperature and the stock inside.
What is the difference between a preventive visit and a repair visit?
A preventive visit is carried out on a unit that is running normally: the purpose is inspection, cleaning and finding early signs of wear before they become a breakdown. A repair visit is requested when an actual fault appears, such as a rising temperature, a stopped compressor or excessive coil icing. Diagnosis comes first, then the required work is defined.
Does Jeddah's rooftop heat affect the condensing unit's performance?
Yes. In summer, Jeddah rooftop surfaces reach very high temperatures, which raises condensing pressure, stresses the compressor and reduces cooling capacity. Regular cleaning of the condenser coil to remove the dust and salt that cling to the fins is essential, not optional. A site survey determines whether the unit's position or the airflow around it is making the problem worse.
My new shop in Al Basateen's cold room stopped completely, how do you diagnose the issue?
We first check the power supply and breaker, then test the digital controller and refrigerant pressure, and look for failure in the compressor or valves.
My outdoor unit sits on the shop roof in an open area, does sun exposure affect performance?
Yes, direct sun exposure raises the condenser temperature and increases pressure, so we may suggest shading or a sunscreen to maintain cooling efficiency.
My restaurant uses the cold room all day, how often should I have it serviced?
For heavy daily use, we recommend monthly service to clean the evaporator and condenser, check refrigerant levels and inspect seals.
My older unit's digital controller is giving strange readings, what does replacing it cost?
The cost depends on the controller type and room capacity, so send a photo on WhatsApp and we'll give you an exact quote.
